Support

At Jungle Jackpot Club, we know how important it is for you to feel supported while you play. Whether you’ve got questions about your account, need help with a deposit, or just want to learn more about our latest slot releases, our friendly customer support team is here for you 24/7.

Multiple Ways to Reach Our Team

You can choose the support option that works best for you:

Live Chat: The fastest way to connect! Start a chat directly from our site and get instant help—most players get a response in under a minute.
Email Support: Prefer writing it all out? Email us anytime at service@junglejackpotclub.com . We aim to reply within a few hours, day or night.
Phone Support: Speak directly with a real person for quick answers. Reach general support at 1-888-243-0000 or our casino specialists at 1-866-244-1324.

No matter which method you choose, you’ll connect with knowledgeable and dedicated professionals who understand online gaming inside and out.

Find Quick Answers in Our FAQ

Need help fast? Visit our FAQ and Help Center for immediate answers to common questions about:

Deposits, withdrawals, and payment methods
Account security and verification
Bonuses, promotions, and loyalty rewards
Game rules and troubleshooting

Our FAQ is updated regularly, so you’re likely to find what you need in just a few clicks.

Personalized, Player-First Support

We pride ourselves on making every player feel welcome and valued. Our support team is trained to resolve issues quickly and clearly—no runaround, no jargon. Whether you’re playing with USD or Bitcoin, spinning the reels on our latest slots, or exploring new promotions, we’re here to help you every step of the way.

Play With Confidence—We’re Here for You

Your peace of mind matters. That’s why we offer round-the-clock support and a robust responsible gaming program with tools like deposit limits and self-exclusion. If you ever need a hand or just want to talk through your options, don’t hesitate to reach out. At Jungle Jackpot Club, help is always just a click, call, or chat away.